Novelty, Ohio · Serving Chagrin Falls & Northeast Ohio
Fine leather repair,
made to ride again.
For 35+ years, Karen Lucas has repaired the riding boots, jackets, bags and leather goods people would rather save than replace. Local service is by appointment, with mail-in repairs available.
★★★★★5.0 on GoogleCustomers praise detailed work, communication and turnaround.

Old-world skill. Practical repair.
Buy quality. Maintain it. Keep riding in it.
A failed zipper, open seam or worn strap does not automatically mean a well-made item has reached the end of its life. Karen approaches repair by first understanding how the piece was built, why it failed, and whether it can be put back into reliable service.
Repair specialties
For the barn, the road, and everyday life.
Focused repair work for leather and sewn goods, with riding boots at the heart of the shop.

Riding Boot Repair
Zippers, sliders, inside patches, elastic, snaps, spur rests and snap tabs.

Tucci Boot Repair
Warranty and non-warranty Tucci repairs with mail-in service available.

Jackets & Riding Leather
Zippers, snaps, alterations, patches and repair work for motorcycle and riding leather.

Purses, Bags & Luggage
Straps, zippers, slides, seams, golf bags, gym bags and leather luggage.
35+ years at the machine
Craftsmanship you can actually see.
Repair is part sewing, part construction knowledge, and part judgment. The goal is not to hide wear behind a quick patch. It is to make a thoughtful repair that respects how the item is meant to work.
That hands-on experience is especially important with tall riding boots, where the zipper, leather, elastic, snaps and fit all have to work together.
Meet Karen
Authorized East Coast Repair Center
Tucci boots deserve a repair specialist.
Leatherwork by Karen handles Tucci warranty-covered repairs as well as user-caused and other non-warranty repairs. Customers outside Ohio can contact Karen about mail-in service.

Horse country, close to home
Built for the Chagrin-area riding community.
Leatherwork by Karen is based in Novelty and serves riders throughout Chagrin Falls and the surrounding Chagrin-area communities. From a broken zipper to worn elastic or hardware, the goal is to preserve quality gear when a skilled repair makes more sense than replacement.
The right question is not simply whether something is damaged. It is whether the piece is still worth saving.
Repair philosophyGoogle reviews
Trusted with the things people thought could not be saved.
“Karen is a MAGICIAN! I had 2 very complicated repairs that she fixed up like brand new.”
“Her work is detailed and excellent in every way.”
“I didn't think it would be possible! Highly recommend.”
“Quality work, great communication, fast turn around time and reasonably priced!”
Common questions
Before you bring it in.
Is leather repair worth the cost?
It often can be when the original item is well made, expensive to replace, comfortably broken in or personally important. Karen can help determine whether a repair makes practical sense.
Do you repair riding boot zippers?
Yes. Karen replaces riding boot zippers and sliders, along with selected patches, elastic, snaps, spur rests and snap tabs.
Can I mail Tucci boots from another state?
Yes. Leatherwork by Karen offers out-of-state repair service. Contact Karen before shipping so the repair, turnaround and sending instructions can be discussed.
Do boots have to be clean?
Yes. Boots must be washed with warm soapy water and dried before drop-off or shipping. A $50 cleaning fee applies to boots that arrive dirty.
Have a repair in mind?
Start with a conversation.
Local drop-offs are by appointment. For mail-in work, contact Karen before sending the item.