Bring the repair question to the person doing the work.

Local riders

Leatherwork by Karen serves riders and leather owners from Chagrin Falls and surrounding Northeast Ohio communities from the Novelty shop.

Google-rated craftsmanship

★★★★★ 5.0 on Google. Customers specifically mention detailed work, communication and turnaround.

Mail-in customers

Call or email before shipping so the repair, turnaround and sending instructions can be discussed first.

Tucci customers

Use the dedicated Tucci repair page for warranty and non-warranty information.